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Frequently Asked Questions
Frequently asked questions
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General
The webshop is not working, what can I do?
What happens if I miss the early bird deadline?
What can I order in the webshop?
More questions about general
My account
I Forgot my password, what should I do?
How can I get an account?
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My stand
How do I know what kind of stand I have?
Can I change my stand package in the webshop?
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Order
How do I cancel my order?
How do I change my order?
I have not received a confirmation order, what do I do/who do I contact?
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Furniture
Can I take home the furniture I’ve ordered, after the event?
When will the ordered furniture be delivered?
I want to order other furniture, that is not included in the webshop?
More questions about furniture
Graphics
Can I order graphics?
If I uploaded an graphic but I notice it is the wrong one. What can I do?
How do I submit the graphics?
More questions about graphics
Payments
Can I pay with multiple credit cards?
Which payment methods are accepted?
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Nameboard
I need more than 25 characters for my nameboard, is this possible?
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